Terms & Conditions and User Agreement
Welcome to www.e-genie.in.
www.e-genie.in provides their services to you subject to the terms and conditions
given hereunder. By visiting www.e-genie.in, you are accepting the practices described
in this Privacy Notice, for use of the information provided by you on the site.
Please do not access, use the site and provide information if you do not agree with
this Notice. Please read them carefully. In addition, when you use any current or
future e-genie.in service (e.g. Your Account/Profile, Gifts ,gift certificates and
Your Reminder Service, etc.) you will be subject to these guidelines and conditions
for such service or business. These terms and conditions supersede all previous
representations, understandings, or agreements and shall prevail notwithstanding
any variance with any other terms of any order placed or service provided by e-genie.in.
Accessing, browsing or otherwise using the site indicates your agreement to
all the terms and conditions in this agreement.
By using the shopping
services of e-genie.in you agree to be bound by these terms and conditions. All
products/services and information displayed on e-genie.in constitute an "invitation
to offer". Your order for purchase constitutes your "offer" which
shall be subject to the terms and conditions as listed below. e-genie.in reserves
the right to accept or reject your offer.
This site is created and controlled by e-genie.in. The laws of India shall apply
and courts in New Delhi alone shall have jurisdiction in respect of all the terms,
conditions and disclaimers. e-genie.in reserves the right to make changes to the
website and the terms, conditions and disclaimers at any time and without information
to the customers/users of the services/website of e-genie.in.
"Agreement" means the terms and conditions as detailed herein including
to this agreement as amended, negated, supplemented, varied or replaced from time
"e-genie.in'' / ''e-genie.in'' / ''website '' means the online shopping platform
and the services provided by it, owned and operated by Egenie Order Online Pvt Ltd.
which provides a venue / platform to the Users of e-genie.in to buy the products
listed on www.e-genie.in. "
Vendor" / "seller" /''affiliates'' shall mean the person or any legal
entity including but not limited to e-genie.in who offers for sale, sells the products
on the e-genie.in platform / website.
"Product/Products" means and includes any goods / merchandise /products
/services /offers /display items that are uploaded/ showcased/ displayed on e-genie.in
and the related description, information, procedure, processes, warranties, delivery
"Customer" / "buyer" shall mean the person or any legal entity
who accepts the offer for sale on e-genie.in by placing an order for and purchases
any product offered for sale on the platform of e-genie.in.
"User" / ''you"
means and includes any person or an entity or any legal entity using or accessing
the services provided on e-genie.in.
When you visit e-genie.in or send e-mails to us or give us your feedback, you are
communicating with us electronically. You consent to receive communications from
us electronically. We will communicate with you by e-mail or by posting notices
on this website. You agree that all agreements, notices, disclosures and other communications
that we provide to you electronically satisfy any legal requirement that such communications
be in writing.
Disclaimer of Products
Information about prices, products, services and merchants is for informational
purposes only. The product images are for representation only. We cannot guarantee
that information is 100% correct. We will not be liable for any omissions, errors
or delays or any kind of losses, injuries and damages arising from its display or
Disclaimer of warranties and limitation of liability
e-genie.in has made this service available to use as a matter of convenience. e-genie.in
disclaims all warranties, express or implied, including, but not limited to, implied
warranties of merchantability and fitness for a particular purpose. e-genie.in does
not warrant that this site, its servers, or e-mail sent from e-genie.in are free
of viruses or other harmful components. e-genie.in will not be liable for any damages
of any kind arising from the use of this site, including, but not limited to direct,
indirect, incidental, punitive, and consequential damages.
You can get a maximum of 50% discount on the products. Discount coupon and Reward
points cannot be clubbed together for any discount. e-genie.in has the sole rights
to add or remove reward points from any user's accounts at its own discretion. The
Service(s) of e-genie.in is provided on an "as is" basis without warranties
of any kind, whether express or implied. e-genie.in does not represent or warrant
maintaining the confidentiality of information; although e-genie.in’s current practice
is to ensure reasonable efforts to maintain such confidentiality. It is also clearly
understood that all warranties, implied or express take place between the vendors
and the User.
e-genie.in will not be responsible for any damage suffered by Users from use of
the services on this site. This without limitation includes loss of revenue/data
resulting from delays, non-deliveries, missed deliveries, or service interruptions
as may occur because of any act / omission of the vendor. This disclaimer of liability
also applies to any damages or injury caused by any failure of performance, error,
omission, interruption, deletion, defect, delay in operation or transmission, computer
virus, communication line failure, theft or destruction or unauthorized access to,
alteration of, or use of record, whether for breach of contract, tortuous behavior,
negligence, or under any other cause of action.
In no event shall www.e-genie.in be liable for any direct, indirect, punitive, incidental,
special, consequential damages or any other damages resulting from: (a) the use
or the inability to use the Services; (b) unauthorized access to or alteration of
the user's transmissions or data; (c) any other matter relating to the services;
including, without limitation, damages for loss of use, data or profits, arising
out of or in any way connected with the use or performance of the Website or Service.
Neither shall www.e-genie.in be responsible for the delay or inability to use the
Website or related services, the provision of or failure to provide Services, or
for any information, software, products, services and related graphics obtained
through the Website, or otherwise arising out of the use of the website, whether
based on contract, tort, negligence, strict liability or otherwise. Further, www.e-genie.in
shall not be held responsible for non-availability of the Website during periodic
maintenance operations or any unplanned suspension of access to the website that
may occur due to technical reasons or for any reason beyond e-genie.in’s control.
The user understands and agrees that any material and/or data downloaded or otherwise
obtained through the Website is done entirely at their own discretion and risk and
they will be solely responsible for any damage to their computer systems or loss
of data that results from the download of such material and/or data.
User agrees and acknowledges that User shall be solely responsible for User's conduct
and that e-genie.in reserves the right to terminate your rights to use the service
immediately, notwithstanding penal provisions under the Indian cyber laws or any
other allied laws enacted by the government of India or any other statutory, legislative
or regulatory authority authorized in this regard from time to time. In no event
shall e-genie.in, its affiliates, employees, agents, consultants, contracted companies
be liable for any direct, indirect, punitive, incidental, special or consequential
damages or for any damages whatsoever including, without limitation, damages for
loss of use, data or profits, arising out of or in any way connected with the use
or performance of the e-genie.in sites/services for interrupted communications,
delay, lost data or lost profits arising out of or in connection with this agreement.
e-genie.in therefore neither endorses nor offers any judgment or warranty and accepts
no responsibility or liability for the authenticity/availability of any of the goods/services/or
for any damage, loss or harm, direct or consequential or any violation of local
or international laws that may be incurred by your visit and/or transaction/s on
these sites. e-genie.in shall not be liable for any delay / non-delivery of purchased
goods by the vendors, trade organization/s, manufacturers / shop etc. (vendors),
due to flood, fire, wars, acts of God or any cause that is beyond the control of
Notwithstanding anything contained herein,. In no event shall e-genie.in, its directors,
officials, representatives and employees be liable for any damages or claims relating
to products sold through its various platforms. e-genie.in shall only provide replacement
and/or manufacturer’s warranty in case of e-genie.in branded goods which will vary
from goods to goods.
All prices, unless indicated otherwise are in Indian Rupees. The availability of
products is subject to change without prior notice at the sole discretion of e-genie.in
and orders can be cancelled if the product goes out of stock. e-genie.in reserves
the right to refuse or cancel any order placed for a product that is listed at an
incorrect price which may be higher or lower than published. This shall be regardless
of whether the order has been confirmed and/or payment been levied via credit card
or cheque or otherwise. In the event the payment has been processed by e-genie.in
the refund amount shall be credited to your credit card account and duly notified
to you by email or sent by cheque.
Mode of Payment –
Cash on Delivery (COD)
During online payment options, In a Credit / Debit transaction, you must use a credit
/ debit card that is issued in the name of the User. E-GENIE.IN will not be liable
for any credit / debit card fraud because of the card being used fraudulently. The
liability to use a credit /debit card or a net banking transaction fraudulently
will be on the User and the onus to ‘prove otherwise’ shall be exclusively on the
User. Any request for the cancellation of orders once duly placed on the site, shall
not be entertained.
We as a merchant shall be under no liability whatsoever in respect of any loss or
damage arising directly or indirectly out of the decline of authorization for any
Transaction, on Account of the Cardholder having exceeded the preset limit mutually
agreed by us with our acquiring bank from time to time.
At present, e-genie.in mostly follows Cash on Delivery method. The user/registered
user is liable to pay the full amount of the order value at the time of the delivery
at the User’s doorstep or at the place of delivery requested through e-genie.in.
The users are either registered directly by e-genie.in through their closed group
registrations or they can register themselves online on www.e-genie.in for the services.
E-GENIE.IN reserves the right to charge a fee for any or such facilities or freight
or handling charges or shipping charges or statutory taxes. E-GENIE.IN and its affiliates
reserve the right to cancel orders for the product in their sole discretion for
any reason which can include but not limited to, the product being out of stock,
or for any other reason without intimation to the User.
It shall be the responsibility of the user to update E-GENIE.IN Team about the change
of address or change in the delivery address at the time of placing the order.
You agree to indemnify, defend and hold harmless E-GENIE.IN from and against any
and all losses, liabilities, claims, damages, costs and expenses (including legal
fees and disbursements in connection therewith and interest chargeable thereon)
asserted against or incurred by E-GENIE.IN that arise out of, result from, or may
be payable by virtue of, any breach or non-performance of any representation, warranty,
covenant or agreement made or obligation to be performed by you pursuant to these
The logo / image of E-GENIE.IN on the home page of the website & other pages and
as used in the communication to the User is registered by E-GENIE.IN and cannot
be used or communicated or distributed without the specific and written permission
License and Site Access
E-GENIE.IN grants you a limited license to access and make personal use of this
site and not to download (other than page caching) or modify it, or any portion
of it, except in case E-GENIE.IN gives consent for the same. This license does not
include any resale or commercial use of this site or its contents; any collection
and use of any product listings, descriptions, or prices; any derivative use of
this site or its contents; any downloading or copying of account information for
the benefit of another merchant; or any use of data mining, robots, or similar data
gathering and extraction tools. This site or any portion of this site may not be
reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for
any commercial purpose without express written consent of E-GENIE.IN. You may not
frame or use framing techniques to enclose any trademark, logo, or other proprietary
information (including images, text, page layout, or form) of E-genie.in and our
affiliates without express written consent. You may not use any meta tags or any
other "hidden text" and E-GENIE.IN's name or trademarks without the express written
consent of E-GENIE.IN. Any unauthorized use terminates the permission or license
granted by E-GENIE.IN. You are granted a limited, revocable, and nonexclusive right
to create a hyperlink to the home page of E-GENIE.IN as long as the link does not
portray E-GENIE.IN, its affiliates, or their products or services in a false, misleading,
derogatory, or otherwise offensive matter or having a right to ownership of the
same in any form. You may not use any E-GENIE.IN logo or other proprietary graphic
or trademark as part of the link without express written permission.
If you use this site, you are responsible for maintaining the confidentiality of
your account and password and for restricting access to your computer, and also
you agree to accept responsibility for all activities that occur under your account
or password. E-GENIE.IN and its affiliates reserve the right to refuse service,
terminate accounts, remove or edit content, or cancel orders in their sole discretion.
Cancellation of order
www.e-genie.in reserves the right to cancel any order without any explanation for
doing so, under situation where www.e-genie.in is not able to meet the requirement
of the order placed or order so placed/cancelled does not comply with the www.e-genie.in
policy or for any other reason. However, www.e-genie.in will ensure that any communication
of cancellation of an order, so cancelled, is intimated within appropriate time
to the concerned person and any applicable refund, will be made in reasonable time.
Reviews, Comments, Communications, and other Content
Visitors may post reviews, comments, and other content; and submit suggestions,
ideas, comments, questions, or other information, so long as the content is not
illegal, obscene, threatening, defamatory, invasive of privacy, infringing on intellectual
property rights, or otherwise injurious to third parties or objectionable and does
not consist of or contain software viruses, political campaigning, commercial solicitation,
chain letters, mass mailings, or any form of "spam." You may not use a false e-mail
address, impersonate any person or entity, or otherwise mislead as to the origin
of a card or other content. E-GENIE.IN reserves the right (but not the obligation)
to remove or edit such content, but does not regularly review posted content.
Suspension due to Non-Compliance with Agreement
Notwithstanding other legal remedies that may be available to www.e-genie.in , E-GENIE.IN
may in its sole discretion limit user activity by immediately removing user listing
either temporarily or indefinitely or suspend or terminate user membership, and/or
refuse to provide user with access to the site if:
- The user is in breach any of the terms and conditions of this agreement and/or the
terms and conditions of usage of e-genie.in.
- The user has provided wrong, inaccurate, incomplete or incorrect information.
- Your actions may cause any harm, damage or loss to the other Users or to E-GENIE
ORDER ONLINE PVT LTD.
- Illegal and/or unauthorized use of the service, including unauthorized framing of
or linking to the E-GENIE.IN site will be investigated, and appropriate legal action
will be taken, including without limitation, civil, criminal and injunctive redress.
Risk of Loss
All items purchased from www.e-genie.in are made pursuant to a shipment contract.
This means that the risk of loss and title for such items pass to you upon the delivery
to the carrier by the vendor/merchant/affiliate/manufacturer or E-GENIE.IN.
www.e-genie.in and its affiliates attempt to be as accurate as possible. However,
E-GENIE.IN does not warrant that product descriptions or other content or prices/amounts
of this site is accurate, complete, reliable, current, or error-free. If a product
offered by E-GENIE.IN itself is not as described, your sole remedy is to return
it in unused condition.
Except where noted otherwise, the Selling Price/MRP/MOP/List Price displayed for
products on our website represents the full retail price listed on the product itself,
suggested /offered by the manufacturer or supplier or one of our merchants/affiliates,
or estimated in accordance with standard industry practice; or the estimated retail
value for a comparably featured item offered elsewhere. The Selling Price/MRP/MOP/List
Price is a comparative price estimate and may or may not represent the prevailing
price in every area on any particular day. For certain items that are offered as
a set/pack/combo/arrangement, the Selling Price/List Price may represent ''open-stock''
prices, which mean the aggregate of the manufacturer's estimated or suggested retail
price for each of the items included in the set/pack/combo/arrangement.
Material Submitted by Users
Certain elements of the site will contain material submitted by users. E-GENIE.IN
accepts no responsibility for the content, accuracy, conformity to applicable laws
of such material.
E-GENIE.IN may send information and offers of products and services to you from
time to time. For further details relating to our policy relating to such offer
www.e-genie.in shall have no liability to you for any interruption or delay in access
to the Site irrespective of the cause.
www.e-genie.in shall have no liability to you for any interruption or delay in access
to the Site irrespective of the cause.
Our Contact Details
0120-277 4545 /4343 844 712 3333/9999